Frequently asked
Funds are paid into a dedicated escrow account held under a licensed bank partner. Dealeva never holds your money directly, and funds only move when a defined trigger is met.
On a real trigger: a courier confirms delivery, the buyer approves a milestone, or the dispute window (usually 72 hours) closes without objection.
Personal deals are 1.5% per completed deal, capped at โฆ10,000. You only pay when a deal completes. See the Pricing page for business rates.
You raise a dispute within the window. Funds stay locked while it's reviewed, and a human decides based on the deal record and the evidence both sides submit.
Verifying both parties reduces fraud, meets our anti-money-laundering obligations, and makes disputes far easier to resolve fairly.
Yes. Diaspora users regularly fund deals, approve milestones, and manage projects back home entirely from their phones.
Still stuck? Contact our teamand we'll help.